Posts tagged "refunds"

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How LeagueApps Approaches Refunds and Credits

When COVID hit the youth sports community, organizations were faced with tough decisions: refund or credit customers for cancelled seasons, or risk losing goodwill with parents and players and damaging their reputation.    We were proud that our system was set up to support refunds…

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How to Navigate an Uncertain Fall Season: Registration, Refunds, Credits and More

As youth sports have picked back up over the past month and a half,  we’ve spoken to hundreds of organizers who have been strategizing for the fall. The overwhelming feeling is that running a program, communicating with parents, and keeping kids safe is a high-wire…

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Tips for Managing Critical Conversations: Recapping our Q&A with Charlie Hauck

In addition to helping his clients develop communication skills as the founder of consultancy Growth Dynamics, Charlie Hauck is a former coach, intramural club director, and lacrosse player—so he’s no stranger to navigating tough conversations. We sat down with him to talk about what youth…