LeagueApps MVPs, we’ve got a great new release for you! This one takes another step in providing greater flexibility for managing your sports programs your way.
Specifically, we’ve included updates that give you greater registration pricing flexibility, better financial reporting, an admin payment terminal, registration notifications, and bunch of additional updates to help you manage more efficiently. Read on to learn about these updates.
Admin Payment Terminal
We’ve heard from a lot of our partners that they often need to collect credit card payments manually — either over a phone call, in person at an event, or even by fax or mail. We’ve now made it easy for you to do this with the addition of the Admin Payment Terminal.
The Admin Payment Terminal allows you to click on any member’s unpaid (or partially paid) invoice and submit the payment right from the manager console. Take your iPad or other tablet to the games, and accept payments in person. Or, easily take payments over the phone. It’s super easy now!
» Check out our video and our help article on using the Admin Payment Terminal.
Reporting Tool for Payment Transactions
We understand that keeping a close eye on your incoming payments is critical to your business. To support this important need, we created a new reporting tool that allows you to create, save and run reports against your payment transactions. To access this new reporting tool, go to “Reports > Transactions”.
This tool allows you to modify a host of different filter and search settings, relating to the date range, program details and payment type information. You can then “save” any combination of filter settings as a “saved report” that can be easily accessed later. For example, you could create saved reports to see payment volume by sport in which you’d have a different report for each sport. Or, you could create reports by time frame. The uses for this tool are limitless.
» Check out our video and our help article on using the Reporting Tools.
Registration Pricing Flexibility — Early Bird and Late Fees
We made a few updates to the registration pricing settings. These updates will help you maximize your registration revenue by fully leveraging the timeline of your registration period.
First, we made an important adjustment to the Early Bird pricing feature. It will now charge a player the full fee amount if the player has not fully paid before the early bird time period has expired. This is a big distinction from how this feature has been working to date. Up until now, a player could register during the early bird period, and be invoiced the early bird amount, but not pay until after the early bird period has expired. In these cases, the player was still paying the early bird amount. Going forward, a player will be charged the difference if they do not fully pay during the early bird period.
We added a new pricing setting that allows you to charge Late Fee prices. This new setting works exactly like the existing Early Bird setting, except that it is applied later during the registration period. Under the Registration Options for any program (or under the site default registration settings in Settings > Registration), the Late Fee price settings are located under the section named “Additional Fees and Payment Types”.
To enable Late Fees, you specify when you want the late pricing to start taking effect (in the number of days after registration begins), and the respective fees to be charged for each registration type. Once enabled, any players who register after the “late period” begins will be invoiced this specified amount.
We added a useful feature to keep you in the loop as players register. You can new be email notified in real time whenever a new player registers for a program. This is super helpful if you want to keep real time tabs on who’s registering, or if you want to reach out and introduce yourself to new players. This setting is enabled in the Registration Options for any program (or under the site default registration settings in Settings > Registration). There is a new section named “Notifications”. You can specify to have these notifications sent to any level of admins you’d like to receive them.
Member Data Collection Improvements
Collecting and maintaining data on your members will make you a smarter organization, and better able to design programs that suit their needs. We made a few improvements to help you become more proficient with this task.
(1) Option to prompt members to fill in missing required fields
From time to time, you may want to add a new member profile field (under Settings > Member Profile) to begin collecting some new information that you were not previously collecting. Now, when you do this, you can automatically prompt members to go fill in such new fields when they next login. A member who has any empty “required” fields will be automatically prompted to fill in these fields when they login. In order to enable this setting, go to “Settings > Member Profile” and toggle ON the control for “Prompt members to fill in any empty required fields when they login”.
(2) Birthdate added as “structured” profile field
If you have been collecting member birthdate using a custom field, you will now have a much better option. We have made the Birthdate a structured field that is part of the core member profile. It is broken into separate fields for Month, Date, and Year. This makes it easier to sort by birthdate / age on member export reports. This field is optional by default, but can be set to required if you like (under Settings > Member Profile).
(3) Member Feedback Form
We realized that the member feedback form built into your site was not asking members for their email address or name. This has been changed so that it will ask for this information now, if the member is not logged in. This is important so that you are aware who sent the message and you can get back to them.
Additional Improvements and Tweaks
We also made a bunch of smaller improvements, tweaks and fixes. These are all aimed at improving the quality and operation of the product.
- You can now leave the “Gender” field on a program in an “open” state, if you do not wish to specify the program as being either Male, Female or Co-Ed.
- Standings setting to allow winning percentage to be expressed in format “1.000″ verses “100%”. See “Settings > Standings & Scoring” to adjust this setting.
- Under program registration settings, when using “payment is shared by all players” setting, you now have the option to “force” this setting and not allow the captain to opt-out.
- Mobile app home screen icon properly uses customized graphic.
- Mobile app properly displays program standings by division, if divisions are used and enabled.
- Mobile app properly uses custom program labels (e.g., custom defined label for ‘Free Agent’, ‘Team’, etc).
- Resolved issue on “Officiating Schedule” in which incorrect games were appearing.
- Resolved issues associated with displays of cross-program games.
- Schedule Generator initiation operation resolved for some program types.
- Resolved issues associated with players registering after the registration close date.
LeagueApps Office Hours
In order to ensure a smooth transition, LeagueApps will be holding office hours from 2pm – 4pm EST on Friday April 19th. Please email email@example.com to schedule a 15-minute call with our partner management team. We’ll be happy to walk through the features with you and help you get familiar with the new settings and configurations.
Reach out to us if you have any questions, issues or want to schedule a meeting outside of the office hours listed.