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The LeagueApps Guide to Organizing Sports this Thanksgiving Weekend

Best Practices, Sports Community

Thanksgiving is a time to gather the family and give thanks.  Many of us get together and eat a ton! But for a significant amount of sports organizers, the dinner table isn’t their primary focus.

Sports has always played an important part of Thanksgiving tradition – starting way back in 1934 when the Lions played the Bears in the first televised Thanksgiving Day football game. And many families work up their appetites with a good ol’ game of pickup football.

For many of our partners, Thanksgiving is a great opportunity to organize sports events – especially tournaments.  As examples:

  • All West Lacrosse is hosting their annual 8th Grade 7v7 Lacrosse Tournament in the Bay area: http://bit.ly/1P6YyHU

  • Comeback Sports is running a Soccer Tournament in Vancouver, WA: http://bit.ly/1OqMTAw. This event will help raise money for a local food drive, in which each player donates at least $10 or 10 items of non-perishable food in order to join the tournament.

Holiday-themed runs are also a popular pastime for competitive and casual runners to participate in with their families. Here is a list of all of the Thanksgiving-Themed runs being organized all over the country: http://bit.ly/1OqMVbr

But knowing you, you are probably the one who is setting up these events.

Here are 5 tips to keep in mind when organizing a sports tournament on Thanksgiving:

1) Communicate!

Email your existing members and let them know about the event or tournament. If each person brings 1 person, you have doubled the attendees. Use Hashtags to make it a more broad search. Reach out to leagues in your area to see if there are teams that want to join your tournament. This is a great way to expose your sports organization to new players who normally don’t play with your organization. Once they are registered, you can market to them in the future.

2) Market your event!

Set up a social media page and make sure that everyone is sharing this event on their facebook pages. Take pictures, post them on instagram, and put the link to your web site in the comments and details of the picture.  Have your registrants share this event or tournament on social media to create awareness.

3) Register in Advance

People will register for your event way in advance.  You will have family members coming from out of state for the weekend. So let them sign up online.  Don’t worry about registrations the day of your tournament or event, because no one wants to be pushing paper the day of the event.

4 ) Reserve your field time way in advance

With the growth in organized sports, field time is at a premium. Typically once you are in the system the municipalities like to work with the same people year in and year out.

5) Establish a cause  

Thanksgiving is about giving thanks.  Partner with a charity or a food kitchen and ask your attendees to make donations or bring a food item. Donate that food item or donate a % of the fees collected to the charity of your choice.

Have a Happy and Safe Thanksgiving!

LeagueApps Turkey Tuesday

LeagueApps In Action
LeagueApps si serious about Thanksgiving

Today LeagueApps had their annual Thanksgiving lunch. One of our Sales Development Representatives doesn’t mess around with his Turkey. Hey Alex Wolf!  Why so serious?

The LeagueApps Service Experience: What To Expect When You Partner With LeagueApps

Best Practices, Value of LeagueApps

The LeagueApps mission has always been to build a great digital platform that helps organizers create great sports organizations. Our belief is that this is the best way we can have an impact on local sports organizations and their communities.

It’s our goal to ensure a long-term partnership with ever single one of our partners. We want to help you achieve your goals, whether that’s saving time on administrative work, growing your player base, providing staff/parents/coaches with a better experience, or sharing how technology can help in other areas of your organization. Whatever your goals may be, it is our job to show you the path and help you reach them. Your success is our success!

Providing a great product is only part of the value we provide to our partners. We recognize that providing great service is as important as the product itself. Service can mean different things to different companies. To LeagueApps, great service is defined by providing value to our partners at every interaction point. This is why we have a launch service and a Launch Team dedicated to onboarding, configuring, and training each new partner on how to best utilize LeagueApps to fit their needs. It’s our job to make sure our partners setup their LeagueApps website properly from the start and that we train them to get the most value from their solution.

It’s simple. We want you to think of the LeagueApps team as a teammate for your organization. We know that is a high standard. We realize we need to earn that position on your team and we’re up for that challenge.

Once our partners have completed the launch process with one of our Launch Coaches, our Partner Success team ensures that they have the resources needed to thrive and succeed as an active LeagueApps partner. These services are available to all of our partners once they have have begun to use LeagueApps to run their day-to-day operations.

  1. LeagueApps Help Site

  2. Email Support

  3. Phone Support Line

    • Call us at 1-888-208-0210. Available 9am-6pm EST Monday-Friday.

    • If we don’t answer, please leave a voicemail with your name, name of your organization, and the reason you called. We will reply by 5:30pm EST that day, at the latest!

  4. Web Clinics:

    • Open invite to all Webinar “Clinic” Series, scheduled at least once per quarter.

  5. Community Forums:

    • Access to any forums or public user groups dedicated to LeagueApps partner base. (Ask us if you’d like to be included in a user group.)

 

The LeagueApps Partner Management Department. Includes the Launch Team & Partner Success Team.
Clockwise (from back-left): Stephanie, Asaf, Dan, Emily, Bobby, Bryan (aka “Ess”)

 

Additionally, we want to share HOW our team strives to embody Service every day in the interactions we have with our partners. We’ve created a handy acronym that helps our team remember our core values for service (hint: it spells RESPECT!).

Responsive

  • Meet our partners’ expectations and respond promptly, even if we may not always know the answer right away.

  • We’ve practiced being responsive by aiming to maintain a 12-hour response time in our Email Support.

Empathetic

  • Treat our partners with the respect of a partner (there’s a reason we refer to them as partners, not customers!).

  • Be understanding – show our partners that we feel their pain and understand their struggles! Many of our staff members have been involved in organizing sports too, so this part comes natural to some of us!

Show Value

  • Ensure partners are getting the most value out of the platform tools.

  • Provide value during every interaction point. This includes sharing best practices, tips & tricks, and helping partners utilize new features.

Patient / Proactive

  • Patient: coaching and training on software requires patience. Some partners are quicker to learn and adopt than others. We need to help train our partners at their own pace.

  • Proactive: we strive to check-in proactively before key registration periods, or before we rollout new features. Coaching Sessions are one way we try to empower our partners to schedule sessions when it is most convenient for them.

Expectations

  • Set an expectation that we can deliver from the very first interactions we have with a partner.

  • We try to make sure the partner understands what we are/aren’t capable of providing from a product and service standpoint.

  • Sometimes the best answer is NO; NO allows our partners to go down the best available path.

Communicate

  • Communicating clearly and over-communicating when it’s necessary.

  • We recognize that partners like to communicate and learn differently; some partners are ‘email’ people, others are ‘phone’ people. This is why we’ve invested heavily in multiple Help channels.

Transparent

  • Transparency can help develop trust and respect in a partnership.

  • Taking the time to explain WHY (or why not) is helpful and allows our partners to better understand our process.

 

Showing our partners love at “Partner Day on the Boardwalk”, in Atlantic City (August 25, 2015) 

 

We try to walk the walk when it comes to great service. Here is what some of our awesome partners have said about us:

 

“I love talking to the guys over at LeagueApps because they are truly passionate about sports and helping me run my program.”- Drew Peters, East End Elite

 

“If you want a website that will grow with your club, and a company who’s primary goal is to help you achieve your goals, LeagueApps is the way to go.” – Chris Bokis, Spencer Basketball Club

 

“We have been using LeagueApps with our volleyball club for a few months now and couldn’t be happier. Its so easy to use and manage. When we are transitioning to something new, their staff is always available and helpful while walking us through the set up.” – Karen Wright, Victory Volleyball Club

Read more success stories and testimonials about what LeagueApps partners have to say about our service.

LeagueApps Partner Holiday Bash In NYC! — December 8th, 2015

Company News, Value of LeagueApps

LeagueApps is excited to announce our upcoming LeagueApps Partner Holiday Bash on Tuesday, December 8th, 2015 in NYC. We’re planning to get 10-20 partners to come visit us for an evening, get to know our team and learn what the company has in store for the next few months. The event will start at our NYC office in Union Square, then we’ll head to a nearby restaurant for dinner, drinks, and fun. It’s the 2nd time we’re having a more social-themed holiday partner event, so we’re pumped to socialize, network, and party with our local partners. This is shaping up to be an AWESOME event you won’t want to miss!

 

The LeagueApps team is eager to build strong relationships with partners that are using LeagueApps and other technologies to organize and enhance their sports programs and experiences. We’re also excited for our local partners to network and connect with one another.

The agenda will include some of the following activities and events.

  • 2-4pm: Optional 1-on-1 Coaching Sessions with Partner Success team in the LeagueApps office
  • 4-6pm: Guest speaker and panel
  • 6-9pm: Dinner, drinks, and more fun/networking
  • Raffle, games, and swag exchange

Check out this video that recaps our Chicago Partner Day on May 9th, 2014.

 

 

 

Please complete this RSVP registration form if you are a LeagueApps partner and you’re interested in attending the Partner Holiday Bash. We’re on a first come first serve basis and are expected to fill up quickly. If we do fill up, or if you can’t make this date, please let us know and we’ll be sure to share our upcoming event schedule with you.

This event is free and will include food, drinks, and prizes. If you do RSVP, we just ask that you keep your commitment. If you cannot make it, please let us know by November 30th so we can plan accordingly and adjust our reservations.

Lastly, make sure to bring a jersey and we’ll hang up on our wall of fame! We look forward to seeing you in NYC!

 

Play Forever,

The LeagueApps team

The “Admiral” David Robinson Visits The LeagueApps Team

Company News, Hoops, Sports Community, Value of LeagueApps

LeagueApps was honored as one of its new advisors and friends David “The Admiral” Robinson stopped by LeagueApps NYC headquarters. David was accompanied by his son Corey and his business partner and fellow LeagueApps Advisor Dan Bassichis.

As you already know, LeagueApps has a bit of a crush and immense admiration for the San Antonio Spurs organization. Robinson might just be the most important contributor to creating the Spurs dynasty.

David Robinson is a 10-time NBA All-Star, the 1995 NBA MVP, a two-time NBA Champion (1999 and 2003), a two-time Olympic Gold Medal winner (1992, 1996), a two-time Naismith Memorial Basketball Hall of Fame inductee (2009 for his individual career, 2010 as a member of the 1992 United States men’s Olympic basketball team), and a two-time U.S. Olympic Hall of Fame inductee (2008 individually, 2009 as a member of the 1992 Olympic team).He is widely considered one of the greatest centers in both college and NBA history. To date, Robinson is the only player from Navy to play in the NBA. Check out David’s Hall of Fame speech to get a sense of his career.

The Admiral discussed lessons that he had learned throughout his illustrious playing career. Robinson talked about how he helped effectuate change in the culture within the San Antonio Spurs. He did this with the only way that he knew how. By being a leader.

We asked David how he defined leadership.

  • Create a team or company culture
  • Define goals
  • Recognize talent
  • Allow players to develop within your culture
  • Put teammates in a position to succeed

David’s method of leadership has continued after his NBA playing career concluded. David talked about his involvement in setting up the Carver Academy in San Antonio. The Carver school is a non profit private school that David founded.

The Admiral explained how faith is important to him. He likes to be involved in projects that do good. Whether it is setting up internship programs at his hotel in Houston for underprivileged kids to come and get a feel of the hospitality industry to his involvement in LeagueApps.

To support his philanthropic initiatives David has teamed up with Dan to create the Admiral Capital Group. Their portfolio consists of real estate and other private investments.

David is a big believer in the power of sports and the influence of youth sports organizers in creating positive experiences within communities. They are the unsung heroes that LeagueApps can help empower.

He shares the same passion as LeagueApps – Play for All, Play Forever.

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