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The Inaugural LeagueApps Partner Day…More To Come!

Company News, Press, Value of LeagueApps

Earlier this month LeagueApps held it’s first ever LeagueApps Partner Day in our NYC Office. It was awesome!

The purpose of LeagueApps Partner Day is to get a room full of LeagueApps partners together so that we can share what is new at LeagueApps. We also want to learn more about how our partners are using LeagueApps to help organize, manage and enhance their sports programs. It’s a great opportunity for our partners to meet each other, share best practices and grow their own business networks.

When we originally sent out the invite to some of our LeagueApps partners in the area we were not even sure if there would be interest for this kind of event. The response though was phenomenal. We filled up the room quickly and even needed to develop a wait list (which we’ll use for future Partner Days).

Members of eight different sports organizations attended the event. Many of the partners trekked in a nasty rainstorm to make it into NYC. The group included Jersey Club Sports, Play More Sports, Restaurant Sports Club, BAM Social Sports and Philadelphia Sports Network. Joe and Sue of Game On! Sports in Buffalo traveled the furthest and were the only people to fly in for the event! The always chipper Bobby D. from Delaware Sports League managed to switch his schedule around to make it last minute! Cindy from DC Social Sports drove from DC to NYC in Friday traffic! We were honored to have all of our partners make the time in their busy, hectic schedules to attend.

The agenda for Partner Day included the following sessions:

  • Club Introductions
  • Support Process & Help Site Overview (Led by Asaf)
  • New Product Release Details (Asaf)
  • LeagueApps Hacks & Tricks (Ess)
  • Product Roadmap Methodology and Overview (Steve)
  • 1-on-1 sessions with the partner management team

Here is a video of Steve Parker, LeagueApps Chief Product Officer, discussing the product roadmap and themes to the group.

 

 

 

The plan was to head out to Citi Field to see the Mets but Mother Nature got in the way. It was interesting for the LeagueApps team to see in real time how each partner deals with inclement weather and how it effects their organization. We think there is even more the LeagueApps platform can do to help there.

As a consolation we headed down to PS 450 to make sure we got to experience some of the social aspects of sports leagues. But first we had our prestigious trophy ceremony and iPad Mini raffle (won by Play More Sports). It was a blast hanging out with our partners and letting loose after a full day of meetings.

 

Most importantly, we took away some really neat lessons form our first LeagueApps Partner Day. These include:

Transparency – We’re learning that the more we are able to share with our partners the more they appreciate being informed and better understand LeagueApps processes. Often times, our partners offer their help beyond what we ever expected. Partner Day is a perfect example of this!

Communication – As we improve the support process we’re learning that communication is the key to providing our partners with a positive experience. We might not always have the answers right away, but we realize that is ok if we properly explain that to our partners in the right way. It seems like the more we communicate the better service we are able to provide.

New Features – All of our partners have different needs but we kept on hearing common themes about what enhancements would be most helpful and worthwhile. This is great feedback and certainly influences our product roadmap.

LeagueApps Network – We’re starting to recognize there is an opportunity to help connect sports organizers together in positive ways. Actually, our partners (many of them at Partner Day) helped us understand this by creating a Facebook group to discuss LeagueApps. We’re still sorting out how this can be more valuable to our partners in ways that keeps everyone comfortable. Do let us know if you’d like to join the Facebook Group!

We’re now in the process of planning more LeagueApps Partner Days in both our NYC and DC offices. Let us know if you’re interested to attend and we’ll be sure to invite you to our LeagueApps Partner Day!

 

 

New Release: SEO Improvements, Admin Tools, and Downloadable PDF Waivers

Feature Highlight, Product News, Release Notes, Value of LeagueApps

Hey LeagueApps MVPs! We wanted to share the details of our latest product release, which brings some helpful additions.

This one includes a number of Manager Console updates to help you manage your members and leagues, as well as some Search Engine Optimization (SEO) improvements which will bring more visitors to your website! Below is a summary of the updates.

Search Engine Optimization (SEO) Improvements

Attracting more visitors to your website is one way to boost registrations and increase the size of your membership. We made a few updates that will help your website pages rank higher in search results on Google and other search engines.

  • Keyword-rich Page Titles & Meta Descriptions. We made several key pages automatically include keyword rich page titles and meta descriptions. These items are used when search engines decide how to index your pages for inclusion into search results.
  • Keyword-rich Program URLs. We implemented verbose SEO-friendly program URLs which incorporate the full program name into the URL (e.g., http://playleagueapps.com/leagues/kickball/7593-big-boot-outdoor-co-ed-kickball). The URL is also used by search engines to decide how to index the page and deliver in search results. Having more keywords in the URLs will result in the page being available (and at a higher rank) in more searches.
  • XML Sitemap. We implemented an automatically generated XML sitemap. This is a special tool used by Google and other search engines that helps it crawl your site and properly index all relevant pages. Your sitemap is available at the URL /sitemap. For example: http://playleagueapps.com/sitemap

Admin Tools

We improved upon several areas in the manager console. These improvements were based on feedback we’ve received from our partners, and hopefully will serve to help you manage your programs and members more efficiently.

  • Added a feature that allows you to “login as” any member. Now, when a member of your organization has a question and you want to see their account first hand, you can easily login to your public website under their account without having to know (or change) their password. This secure feature is accessible from inside the Manager Console on the “Member Details” page for each member. See how to log in as any member here.
  • Expanded the “visibility” setting on custom member profile fields to include an “admin only” option. This allows admins to create and maintain custom fields for their members that ONLY admins can see and edit. This can be useful for storing and maintaining information on members that you don’t need/want the members themselves to see or edit.
  • The recently introduced birthdate field has been incorporated into three relevant sections of the manager console: a) the ‘Registrations Reporting’ tool, b) the ‘Manage Members’ listing page, and the ‘Program Players’ listing page. Now, the birthdate field is included as a data item in these views, and is also a sort option.
  • The ‘Transactions Reporting’ tool has been improved to address a few items that recently came to our attention. First, the date filters are now inclusive of start and end dates. Secondly, we resolved an issue in which certain transactions were being omitted from the report unexpectedly under certain filter settings.

Downloadable PDF Waivers

We added a feature that provides enhanced tracking and accountability for online waivers once they are accepted my members.

Now, once a waiver is accepted by a member, a PDF document version of that waiver is captured with an “approval signature” stamp included at the bottom. This “approval signature” captures the date, time and IP address at the moment the waiver was accepted. This PDF document of the accepted waiver is downloadable from the website by the members as well as the admins. Members can access the PDF waiver by clicking on the “Manage Registration Details” link for any registered program on their member dashboard. Admins can access the PDF waiver for any program participant by going to the “Program > Players” page for any program, then clicking the ‘info’ icon (to the left of any player’s name) and looking in the info slide-out panel.

We hope these updates help, and we’re here to answer any questions!

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